The Computer Guy is a FULL-SERVICE computer repair shop.  We feature two full-time techs, one part-time tech and one part-time help desk support specialist.  "Trained, Tested, and Trusted" is what we hang our hat on when we fix your computer.  We are here to serve you!

 

Here are three things that will make your trip to The Computer Guy easier for all of us: 

 

If you know you are bringing your computer to the shop, give us a call ahead of time and we will bring the computer into our shop from your vehicle.  We are on a side street in Hampton where parking fills up fast and we don't want you to have to lug the computer into the shop from across the street.  This also allows us to clear a spot on the bench for your computer so we can start working as soon as it comes in.

 

If it's a DESKTOP, just bring the tower.  No cords, cables, monitor, mouse, keyboard, speakers, or other peripherals are needed -- all we need is "the box."  If you are having issues with a peripheral, bring it and the cables that go with that unit.

 

If it's a LAPTOP, please bring the laptop itself AND the AC adapter.  We do have power cords on hand, however having your AC Adapter guarantees we can get to your issue right away, without having to wait for a cord to become available. 

 

Our labor charges are $40 per hour, plus tax for special projects, however most services are offered Ala Carte so you can pick and choose exactly what you want and priced as such.  When we check your computer into our shop, we let you know that we will call you to authorize any work that is to be done, BEFORE we start -- so you will know what your repair costs will be! 

 

Here are some of our most requested services at The Computer Guy:

 

FREE PC Inspection and Tune-Up

This is a 20 point FREE PC inspection of your computer and tune-up for walk in customers only.  We will also scan the computer for viruses and can remove them for an extra fee.

 

Virus & Spyware Removal

We use a 5 step detection and removal system ONLY found at The Computer Guy.  Don't be fooled by "Super Fast" virus removal services, as those are rarely successful and many times we've had them end up at our shop to be cleaned up correctly.  We take care of the virus, not just reformat the drive like many of the "Shade Tree" techs out there.  

 

Data Transfer Services

We offer 2 price points on this, one for less than 4GB and one for over 4GB.  We can also perform drive copies if you are looking to expand to a larger drive or if your current drive has failed.

 

Operating System Recovery

This option is for people who don't care to have a virus removal, who want to just their computer "back they way we bought it."  No additional charge if you have your own recovery disks, otherwise replacement system disks are an additional charge.  The computer WILL be updated with all of the latest updates when we are finished.  This price DOES include finding all drivers for your computer.

 

Hardware Installation Services

We sell many hardware items at our shop.  Some prices include installation, while others don't. We do charge if you bring in your parts and we add them to your computer.  We also offer special orders if there's something we don't have on hand and laptop jack repair.  We do not sell memory, hard drives, or other specific hardware unless we install them ourselves.  If you need those items that you want to install yourself, please go to our Products Page.

 

Software Installation Services

We have many software titles in the shop or they can be special ordered.  Some software is subject to an installation or un-installation fee.  

 

Miscellaneous Services

We also offer CenturyLink DSL services, Fax services, The FREE WiFi Zone, Fed Ex shipping services, meeting room rental, Skype services, and many other un-advertised items that are found in the shop.  Stop by and check them out for yourself or give us a call.