The Computer Guy offers Remote Repair Services for those who cannot bring their computer to our shop or who have special needs in their home or home office environment.  Here's the best part, The First Ten Minutes Are FREE!!!   No need to unplug and haul everything in to someone just standing behind a counter — YOU CLICK IT AND WE FIX IT!  

 

Our Remote Repair Service labor charges are a base $40 per hour, which may or may not need to be paid in advance, depending on the situation.  Some issues, like highly infected machines may not benefit from remote repair, however every option will be explored.  

 

A high-speed Internet connection is required.  

 

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Instructions:

  • Click the "Get Support" icon above
  • Click RUN twice when it pops up
  • Fill out request: Name, Number & E-Mail
  • Sit back and watch me fix your computer
  • Full chat is available during repair

 

Here are some of our most requested Remote Repair Services at The Computer Guy:

PC Inspection & Tune-Up
We do prepaid agreements -- or just one time scans, depending on your need and budget.  Choose from monthly, every other month, quarterly or yearly services from The Computer Guy.  We will also scan the computer for viruses and can remove them for an extra fee.

 

Virus & Spyware Removal
Remote Repair Services in the area of Virus & Spyware removal is a basic process with some of the extensive steps passed over for a more direct removal of the issues causing your computer problems.  The process is a longer process, due to the tools needed to run on the remote computer and the virus attack itself.  Many times, the computer will need to reboot several times, so we would need you to stand by for instructions on various items.

 

Home & Home Office Networking
YES!! Many times, printers, laptops, desktops and secured wireless networks can be set up with our Remote Repair Services. 

 

Custom Configuration
A lot of our Remote Repair Services are simple, basic repairs involving email, web services, and connectivity to the Internet.  If you have a high speed connection, chances are pretty good that we can remote in and solve the issue.


                                                        

We have a Remote Repair Services technician online most all day and night or by appointment.  Call today and book an appointment.

 

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